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This is the perfect course for those who need to improve their prospecting calls. I know this because I had the fortunate opportunity to attend Odile's 'Starting Customer Conversations' program today and came away with greater confidence and a new approach to picking up the phone to make the once dreaded 'cold call'.

Odile is a wonderful facilitator. She shared her own business experiences to demonstrate how important it is to plan, and customise each sales dialogue so that a real connection is made with the prospective customer.

The great thing is, these skills can be used anywhere at any time with anyone. Highly recommended.

Evelyn Lundström AICI CIP, Personal Brand Coach & Stylist