We had Odile as a guest speaker during our sales meeting for a full day to teach us the techniques and the structure of a call.
Being a salesman in an industrial environment means talking conveyor/buffer/sortation system as well as trade machinery.
So I was curious how Odile would handle this different audience compared to a group of real estate agents.
I am happy to say, the day exceeded my expectations by far with teaching techniques and structure of the call.
Basically for three reasons:
Stefan Raphael Mahler, Managing Director @ WRH Global Australia Pty Ltd
- Odile’s style, an excellent mix of having fun and transferring knowledge and science at the same time.
- Several techniques and the structure of a call, I am now implementing in my daily business life.
- It motivated me! This is priceless – I am actually enjoying more than ever taking the phone and doing what it’s designed for: talking to people.
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